Privacy Policy

Last Updated: [Insert Date]

At Masters Store (“we”, “us”, or “our”), operating at www.customprogolfuk.com, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium golf equipment and accessories.

1. Information We Collect

We collect the following types of information to provide and improve our services to golf enthusiasts worldwide:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information when you make purchases of golf clubs, trolley parts, or accessories.
• Transaction Data: Details about purchases you make including products (such as drivers, fairway woods, or Country Putter Head Covers), payment method (Visa, MasterCard, JCB, PayPal), and order history.
• Technical Data: IP address, browser type, device information, and browsing behavior on our golf equipment website.
• Communication Data: Records of your correspondence with us regarding golf product inquiries or customer service.

2. How We Use Your Information

We use your information solely to enhance your golf shopping experience:

• To process and fulfill orders for golf equipment and spare parts
• To provide secure payment processing through our trusted partners
• To communicate about your orders, including shipping updates for golf clubs or trolley components
• To improve our product offerings and website functionality for golf enthusiasts
• To prevent fraud and ensure transaction security for high-value golf equipment purchases
• To comply with legal obligations related to international golf equipment sales

3. Data Sharing and Disclosure

We value your privacy and only share data when absolutely necessary:

• Payment Processors: We share transaction details with Visa, MasterCard, JCB, and PayPal to process payments for your golf purchases.
• Shipping Providers: We provide delivery information to logistics partners to ship your golf equipment worldwide (excluding certain remote Asian locations).
• Legal Compliance: We may disclose information if required by law regarding golf equipment sales regulations.
• Service Providers: We engage trusted companies for website maintenance and analytics, with strict confidentiality agreements.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement premium security measures worthy of our premium golf products:

• Enterprise-grade encryption for all transactions
• Secure servers with restricted access
• We do not store full payment details on our systems
• Regular security audits of our systems

Data is stored primarily in the UK, with some service providers potentially storing information in other jurisdictions with adequate data protection laws.

5. Your Rights

As a valued golf enthusiast, you have rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update inaccurate information in your golf equipment orders
• Deletion: Request erasure of your data, subject to legal requirements
• Objection: Opt-out of certain processing activities
• Portability: Request transfer of your data to another service

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your golf shopping experience:

• Essential Cookies: Necessary for secure checkout and cart functionality
• Analytics Cookies: Help us understand how golfers navigate our site to improve product displays
• Preference Cookies: Remember your settings for future visits

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect certain features of our golf equipment website.

7. International Data Transfers

As we serve golf enthusiasts globally (with some regional exceptions), your data may be transferred to and processed in countries outside your own. We ensure all transfers comply with applicable data protection laws.

8. Children’s Privacy

Our golf equipment and services are not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically to reflect changes in our golf business practices or legal requirements. The updated version will be posted on our website with a revised “Last Updated” date.